Returns & Exchanges
At Scrum.org, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on all eligible physical and digital products.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return or exchange.
Print Return Label
Once your request is approved, download and print the prepaid shipping label provided via your registered email address.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags and documentation are included to prevent processing delays.
Receive Your Refund
After we receive and inspect your returned items, your refund will be processed back to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing